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Reiver Recruitment
Recent Recruitment
  • Finance Assistant, Galashiels
  • Business Analyst - Maternity Cover, Galashiels
  • Clerical Assistant, Newtown St Boswells
  • Recruitment Administrator, Galashiels
Personal About Personnel

Customer Service
at
Reiver Recruitment

Scottish Borders, East Lothian
& North Northumberland


 

At Reiver Recruitment we are fully committed to the improvement of our service to our clients and candidates alike.


At Reiver Recruitment we strive to maintain the highest standards possible for our clients this is achieved by the following methods:

Business Goal
To get it right first time, every time and strive to exceed customer expectations whenever possible.
Business Principles
To provide a professional, confidential and tailored recruitment package that offers a first class service to both Clients and Candidates alike. To establish a partnership and develop a high understanding of our Clients needs. To find quality people because second best is not an option!
Customer Focus
Customer requirements come first. Quality begins and ends with the customer and we strive to always satisfy their needs. This is reflected in our flexibility - both as individuals and as an organisation.
Relationships
We build mutually beneficial relationships with customers and suppliers.
Innovation
We strive to come up with and implement new ideas to better service client and candidates alike.
Teamwork
Our Employees work together as a team to satisfy our customers. We also have regular team building evenings for temporary workers to make them part of our organisation to better service yours.
Process Emphasis
We focus our Employees on practical processes to ensure consistent results.
Continual Improvement
Through management review of our Business Management System we aim to continually improve business performance, processes, products and services.
Employee Development
Through active mentoring we create a culture where staff have the skills and are empowered to take responsibility for the results of their actions which contributes to the success of the Company.